Aiyan Privacy Policy

1. Information We Collect

We may collect:

• Account information, such as your name, email address, organization, and other information associated with your account.
• Information you provide, including prompts, content, files, feedback, and other information submitted when using Aiyan.
• Usage and technical information, such as how you interact with our services, device and browser information, IP address, and diagnostic logs.
• Payment information, if you purchase a paid service. Payment information may be processed by our payment providers rather than stored directly by Aiyan.

Some information provided by our customers may relate to people who do not directly use Aiyan, such as beneficiaries, donors, volunteers, employees, or community members.

2. How We Use Information

We may use information to:

• Provide and operate Aiyan.
• Deliver AI-powered features requested by customers.
• Create and manage accounts.
• Improve the reliability, security, and performance of our services.
• Provide customer support.
• Communicate about our services.
• Detect and prevent fraud, abuse, and security threats.
• Comply with applicable laws.

3. AI and Your Information

Aiyan may use artificial intelligence to process information you provide in order to deliver requested features and services.

We may use third-party AI, technology, and infrastructure providers to help provide these capabilities. We seek to apply appropriate privacy, security, and data-protection safeguards when information is processed by these providers.

Our approach to using customer information for developing or improving AI models will be described transparently and will reflect the choices and protections we establish for our customers.

4. Responsible Use of Data

We aim to collect and use information thoughtfully and for legitimate purposes related to providing, securing, and improving Aiyan.

We consider privacy and responsible AI principles when designing our products and determining how information flows through them.

We recognize that our customers may serve individuals and communities whose information deserves particular care.

Aiyan does not sell your personal information.

5. How We Share Information

We may share information with:

• Service providers that help us operate Aiyan, including cloud infrastructure, authentication, analytics, payment, and AI technology providers.
• Professional advisers when necessary.
• Government or regulatory authorities when required by law.
• A successor organization in connection with a merger, acquisition, financing, or sale of the business.

We do not sell personal information to advertisers.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information entrusted to Aiyan.

No internet-based service can guarantee absolute security, and we will continue to evaluate our practices as our products and technology evolve.

7. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to provide our services, meet legitimate business needs, resolve disputes, and comply with legal obligations.

Where available, customers may request deletion of their personal information or accounts.

8. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or object to certain uses of it.

You may contact us to exercise applicable privacy rights.

9. Children’s Privacy

Aiyan is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

10. Changes to This Policy

We may update this Privacy Policy as our products, technology, and practices evolve.

We will update the “Last updated” date and provide additional notice where required by law.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact: